Privacy Policy
Last updated: July 27, 2026
Conde Mortgage (“Conde Mortgage,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at condemortgage.com and to the communications we send you.
1. Information We Collect
We collect information you provide directly — such as your name, email address, mobile phone number, mailing address, and details about your loan or property needs when you submit a form, request a quote, book an appointment, or otherwise contact us. When you visit our website we may also collect basic technical information such as IP address, browser type, referring page, and pages viewed.
2. How We Use Information
We use the information we collect to respond to your inquiries, evaluate and process mortgage and financing requests, schedule appointments, send you updates about your application, provide customer service, comply with legal and regulatory obligations, and improve our services. We do not sell or rent your personal information.
3. SMS / Text Messaging
If you provide your mobile phone number and opt in, we may send you SMS text messages related to your inquiry — such as loan application updates, appointment confirmations and reminders, document requests, and follow-up messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. Consent to receive text messages is not a condition of any purchase or service.
No mobile information will be shared with, or sold to, third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party. Information may be disclosed only to the service providers that help us deliver the messaging service (for example, our SMS carrier), solely for the purpose of operating that service.
4. How We Share Information
We may share information with lenders, investors, and other parties as necessary to process and fund your loan; with service providers who perform functions on our behalf (such as email delivery, SMS delivery, hosting, and payment processing); and when required by law, regulation, subpoena, or to protect our rights. These providers receive only the information necessary to perform their function and are bound by confidentiality obligations. We do not sell your personal information.
5. Cookies & Tracking
Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal, tax, and regulatory obligations (including mortgage recordkeeping requirements), resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, contact us using the details below. You can opt out of text messages at any time by replying STOP.
9. Children’s Privacy
Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last updated” date.
11. Contact
For questions about this Privacy Policy or to exercise your privacy rights, contact us at info@condemortgage.com.